Title:Operations (Customer support)

Location: Lehi, UT

Duration: 12 months contract

Rate: $18/hr on W2

What you'll Do

• Acquire and maintain a solid understanding of the complete contract process.
• Learn and adhere to company related procedures and processes.
• Manage the processing of incoming revenue generating contracts in accordance with established procedures.
• Set up and maintain customer records within systems per established procedures.
• Handle incoming queries.
• Status reporting.
• Work as part of a distributed team to achieve common goals and objectives.
• Quarter-end activity.
• Business Continuity participation.
• System testing.
• Project participation.
• Work with internal teams including Sales, Legal, Credit and Order Management.
• What you need to succeed
• Proven experience in a similar role.
• Bachelor Degree or equivalent experience.
• A familiarization with SAP, MS Word, Excel and Outlook.
• A general knowledge of the contract process at commercial level.
• An ability to multi-task, prioritize and work to a very high level of accuracy.
• Excellent interpersonal and communication skills.

Job Type: Contract

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Sales: 1 year (Preferred)
• operations: 1 year (Preferred)

Work Location: In person